by Ashley Boroda | Sep 14, 2026 | News
Obsessing over your “ums” and “ahs” doesn’t eliminate them. It multiplies them. That’s the part nobody tells you. Most public speaking advice treats filler words like a disease to be stamped out at all costs. Count them. Catch them....
by Ashley Boroda | Sep 9, 2026 | News
Rapid heartbeat, a dry mouth, sweating, feelings of nausea, tension in your muscles, shaky hands or shaky legs, and a quavering voice. Does the aforementioned sound familiar? This can be the situation even when just thinking about standing-up in front of an audience?...
by Ashley Boroda | Aug 28, 2026 | News
Conventional wisdom says that the fast-food business is inherently blighted by high staff turnover. Ask any casual observer, or even a few long serving franchise owners, and they will tell you that many fast-food outlets are destined to have a revolving door of...
by Ashley Boroda | Aug 20, 2026 | News
Is customer service being left to chance? In retail and particularly in hospitality, the customer experience is vital to build a loyal customer base, people who rave about the service they received and shout from the rooftops so that others can also share in their...
by Ashley Boroda | Aug 14, 2026 | News
Locking in your content and stepping onto the stage with confident body language is only half the battle. As I explained in my article 6 Reasons Why PowerPoint Is Killing Your Presentations And What to Do Instead, a great presentation is not simply about having the...
by Ashley Boroda | Aug 10, 2026 | News
A great presentation is not simply about having the right content and structure. By the time the presenter walks into the room, that content should already be locked in. The real challenge is what happens next: connecting with the audience and making sure the message...
